Last Updated: September 2026
At Autxmart, we work to provide reliable and convenient shipping for our customers.
Order Processing
Orders are normally processed within 1-5 days after payment has been successfully authorized and verified.
Processing time may vary depending on:
- Product availability
- Order volume
- Product type
- Shipping destination
- Payment verification
- Manufacturer or supplier availability
Shipping Availability
Shipping availability depends on the product and destination. Please review the shipping information provided during checkout or contact our support team before placing an order if you have questions about delivery to your location.
Shipping Fee
We have a flat shipping rate of $210 within the US except for Hawaii and Alaska.
For international shipping, charges vary with destination. Contact us
Delivery Estimates
Delivery times shown on our website or provided by a carrier are estimates only. Actual delivery times may vary because of carrier delays, weather conditions, holidays, incorrect addresses, or other circumstances beyond our control. Normally, deliveries within the US take 5-10 days maximum
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please contact Autxmart as soon as possible if you notice an error in your shipping information. Once an order has shipped, changing the delivery address may not be possible and additional charges may apply.
Tracking
When tracking information is available, it may be provided to the customer by email or through the order tracking system.
Damaged Shipments
If your package arrives damaged, please contact Autxmart as soon as possible and provide photographs and relevant order information so that we can assist with the claim or resolution.
Lost or Delayed Shipments
If a shipment appears to be delayed or lost, please contact our customer service team. We will work with the appropriate carrier or shipping provider to investigate the issue.
Large or Oversized Products
Certain products and oversized items may require specialized freight delivery. Additional delivery requirements, scheduling, or charges may apply depending on the product and destination.
Contact Us
If you have questions about shipping, please contact the Autxmart customer support team before placing your order.